Impressum

30-Day Money-Back Guarantee We want you to be completely satisfied with your LYMAX purchase. If for any reason you're not happy with your product, you can return it within 30 days of delivery for a full refund. How to Return Contact our support team at support@lymaxs.com with your order number and reason for return. We'll provide you with a return shipping label within 24 hours. Package the product in its original packaging and ship it back. Once we receive and inspect the returned item, we'll process your refund within 5 business days. Return Conditions Products must be returned in their original packaging and in good condition. Products must include all accessories, manuals, and components. Returns received after the 30-day window may be subject to a restocking fee. Exchanges If you'd prefer to exchange your product for a different LYMAX model, we'll happily accommodate that at no additional cost. Just let us know which model you'd like when initiating your return. Damaged or Defective Items If your product arrives damaged or is defective, please contact us immediately. We'll send a replacement at no cost and cover all return shipping fees. For any questions about our refund policy, contact us at support@lymaxs.com. We respond within 24 hours.