Frequently Asked Questions
Product Compatibility
Q: Which monitor sizes are LYMAX light bars compatible with?
A: LYMAX light bars are compatible with monitors from 15" to 34", including both flat and curved screens. Our patented clip-on mount adjusts to fit securely on any monitor frame thickness from 5mm to 30mm.
Q: What's the difference between the Curved and Flat/Universal models?
A: Our Curved Monitor Light Bar features a specially engineered curvature that matches the arc of curved and ultrawide monitors, delivering uniform wrap-around illumination. The universal models work perfectly on both flat and curved screens with a straight light bar design.
Q: Will the light bar block any part of my screen?
A: No! Our clip-on design sits on the top frame of your monitor, not on the screen itself. The light bar projects light downward and away from the display area.
Lighting Performance
Q: Will the light bar create glare on my screen?
A: Absolutely not. That's the core advantage of LYMAX's asymmetric optical design. Light is directed only toward your desk surface, with zero reflection back onto your screen.
Q: What does CRI 95+ mean?
A: CRI (Color Rendering Index) measures how accurately a light source reveals colors compared to natural sunlight. CRI 95+ means our LEDs reproduce colors with near-perfect accuracy.
Q: Is the light flicker-free?
A: Yes. All LYMAX light bars use premium LED drivers that eliminate visible flicker and reduce blue light output.
Features & Controls
Q: How do I adjust brightness and color temperature?
A: Depending on the model, via touch controls on the light bar, a wireless desktop dial remote, or a wireless remote with motion sensor auto-dimming. All models offer stepless dimming from 2700K to 6500K.
Q: What are the RGB backlight modes?
A: 4 ambient modes: steady color, color cycling, breathing effect, and reactive mode (syncs with on-screen action).
Q: How does the motion sensor work?
A: Automatically turns on when you sit at your desk and off when you leave. Also auto-adjusts brightness based on ambient light.
Shipping & Returns
Q: Do you offer free shipping?
A: Yes! Free standard shipping to the US, Canada, UK, EU, and Australia.
Q: What's your return policy?
A: 30-day money-back guarantee. See our Refund Policy for details.
Q: How long is the warranty?
A: 2-year limited warranty covering manufacturing defects under normal use.
Still have questions? Contact us — we respond within 24 hours.